Payment & Refund Policy

Payment & Refund Policy

Welcome to Randy's Repairs . This Payment & Refund Policy governs all major appliance repair services provided through our website RandyApplFix.com across the United States. By using our services, you agree to the terms outlined below.

1. Payment Terms

Full payment for services is required at the time of service completion unless otherwise agreed in writing. We accept major credit and debit cards, as well as secure online payment methods. All transactions are processed in U.S. dollars (USD).

By providing payment details, you authorize Randy's Repairs to charge the total amount for the requested appliance repair services. Customers are responsible for providing accurate and valid payment information.

2. Pricing and Taxes

All prices are listed in U.S. dollars and include applicable state and federal taxes where required. Randy's Repairs reserves the right to adjust pricing at any time; confirmed and paid orders will not be affected.

3. Refunds

Refunds may be granted under the following conditions:

  • If services were not provided as agreed due to our error.
  • If an order is canceled before the commencement of work.
  • If required by applicable U.S. consumer protection laws.

Refund requests must be submitted in writing to erenmcguire@randyapplfix.com within 14 days of payment. Approved refunds will be processed using the original payment method within 10–15 business days.

4. Non-Refundable Services

Payments for completed, customized, or specially requested appliance repair services are non-refundable.

5. Chargebacks

Customers are encouraged to contact us directly for any billing concerns. Unauthorized chargebacks may delay resolution and could result in denial if services were delivered correctly. Randy's Repairs reserves the right to dispute any chargebacks for valid transactions.

6. Dispute Resolution

Any disputes regarding payments or services must be reported within 30 days of the transaction. Randy's Repairs will handle disputes in compliance with U.S. commercial law to ensure fair resolution.

7. Contact Information

This Payment & Refund Policy was last updated on [Date of Implementation] and may be revised periodically. Please review this page regularly for updates.